Updated October 18, 2026
What this notice covers
This notice covers the PHD Living website and inquiries sent to support@phd-living.com. The site provides brand information and product-use guidance for visitors in the United States and Canada. It does not accept orders or payments.
If you purchased a PHD Living product elsewhere, the original seller or marketplace handles that transaction under its own privacy policy.
When you browse or search
Our site search filters website content in your browser. It does not send your search text to an external search service or AI model.
The website has no customer accounts or checkout. We have not added advertising pixels or audience analytics to the website code.
Delivering the site still involves technical requests. Hosting and infrastructure services may process information such as your IP address, browser details, requested pages, request times and error logs. Their processing depends on the services and settings used to operate the site.
When you email us
If you contact support, we receive your email address, the contents of your message and any details or attachments you choose to include. We use that information to understand and respond to your inquiry, including product questions, creator proposals and business inquiries.
Share only what is needed for your question. Do not send passwords, full payment-card details or identity documents with an initial inquiry.
Questions about an existing purchase
For purchases made elsewhere, the original seller or marketplace processes checkout, payment, delivery and order information under its own policies. This website does not receive payment details through a checkout.
If you email us about a purchase, we receive the order details you include. Starting with the retailer's order-support tools can help keep transaction information in the service where you placed the order.
Service providers and information handling
Website hosting and email services may process information needed to deliver pages and handle correspondence. Information may be processed outside your country, depending on the services involved.
How long a support message or technical record is kept depends on the purpose of the record, the service provider's settings and applicable requirements. Contact us if you have a question about a particular message or record.
Privacy questions and requests
Email support@phd-living.com with a description of your privacy question or request. You can ask about information you have provided or request that it be corrected or deleted. We may need further details to identify the relevant record and understand your request.
The rights available to you depend on applicable law. This notice does not limit those rights.
Changes to this notice
If the website's features or information handling change, we will update this page and its date. You can contact support@phd-living.com with questions about the current notice.